Privacy Policy, Data Security & Zero-AI-Training Commitment
Questions regarding regulatory compliance or billing? Contact [email protected].
1. Categories of Commercial Data Processed
Carrier7 processes three strictly separated categories of data: (1) Account & Billing Metadata (work email, organization name, hashed session tokens, and Creem customer/subscription identifiers—credit card numbers never touch Carrier7 servers); (2) Commercial Carrier Packets & Audit Logs (ACORD 25 COIs, IRS W-9s, Factoring NOAs, quote emails, and commercial tractor VIN photos uploaded by customers, encrypted at rest in private object storage); and (3) Public Federal Regulatory Datasets (FMCSA census, L&I/Motus filings, Crash File, and roadside inspection vehicle records).
2. Zero-AI-Training Commitment on Customer Documents
Uploaded ACORD 25 certificates, W-9 forms, Factoring Notices of Assignment, and dispatcher quote emails are processed strictly via paid commercial API endpoints under zero-data-retention / zero-model-training enterprise terms. Customer documents and shipper-carrier lane relationships are NEVER used to train foundation models and are NEVER resold or shared with competing freight brokers.
3. Strict Ban on Personal Driver License (PDF417) Collection
In compliance with California Civil Code § 1798.90.1, Texas Transportation Code § 521.126, and state biometric/PII statutes, Carrier7 strictly prohibits uploading or scanning personal driver’s licenses, passports, or 2D PDF417 personal barcodes. Our mobile /dock-verify scanner physically restricts barcode decoding to commercial vehicle VIN formats (Code 39, Code 128, Data Matrix) and immediately purges from memory any image detected as a personal identification card with HTTP 422 rejection.
4. Client-Side Free Paperwork Tools & Data Retention
PDFs generated on /free-tools/* (Rate Confirmation, Straight BOL, Detention Calculator, Carrier Packet Template) are synthesized 100% locally in your web browser memory via pdf-lib; optional company header logos saved for convenience remain solely in your browser localStorage.
Authenticated Audit Trail vaults are retained according to your active plan entitlement (7 days on Free Trial, 1 year on Starter, 5 years on Pro Team). Contact [email protected] for corporate data export or deletion requests.