The 4-Step Direct Shipper & Dealership Dispatch SOP
Whether tendering a 42,000-lb refrigerated food load from Fresno or releasing three SUVs from an Atlanta dealership lot, follow this repeatable 60-second protocol:
- Step 1 (Free Public Baseline): Check active Common or Contract carrier authority (rejecting Broker-only MCs), SAFER 24-month OOS rates, and decoded trailer types.
- Step 2 (Packet Check): Upload the carrier’s ACORD 25 COI + W-9 or paste the quote email to check RDAP domain age, virtual VoIP lines, and 30-day MCS-150 phone changes.
- Step 3 (Cargo Exclusions): Select your load value and commodity profile (General, Reefer, Auto, High-Value), dial the verified insurance agency main number, and log the 3 exclusion answers.
- Step 4 (7-Day Dock Pass): Text or Slack the mobile dock link to your shipping clerk or lot manager to scan the arriving tractor’s 17-digit VIN and recheck live OOS status before loading.